Reviews

10/10

Thank you Jason for your quick response. Our fireplace looks new and refreshed. Jason is Personable, knowledgeable and provided a great service he took great care when cleaning the interior carbon to ensure it didn't become airborne. thank you

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Kelly,
Happy to hear you are satisfied with the services that were provided.Thank you for taking the time to write this review and for trusting Edmonton Fireplaces.It was a pleasure to work with you in fixing your carbon problem and now you should be able to enjoy your fireplace without the dirty carbon coming back!!
Thanks
Jason

0/10

In November of 2014 we had Cabin to Castle do a home inspection (Booked by our Realtor) when everything was over we were told the minor issues like furnace cleaning, plumbing stack in attic needed to be reconnected.... We have been in property for 1 month. we had contacted a plumber who requested hubby to go check plumbing stack in attic.. while up there hubby heard water dripping.. shone his flashlight to the left and an entire section of roof is rotted, soaked and leaking badly... UNACCEPTABLE!!! Realtor contacted CTC and their only reply thus far is to "take picture" of rotten piece of wood when a roofing contractor cuts it out???!!!! Very unsatisfied customer! I personally sent email to CTC with photos of damage which is apparent has been an ongoing issue for quite sometime. UPDATE: CTC OWNER ACCEPTED AND PAID FOR ROOF REPAIRS. THANK YOU VERY MUCH

Approximate cost of services:
$500.00
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