An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
I was amazed by Kostis' tenacity in diagnosing the problem (even though he was clearly not feeling well that day). And I was particularly impressed that in the end, I was not charged a penny, as the problem resulted from faulty installation by someone who is no longer with the company. I appreciated that the company accepted responsibility and made it right. That kind of integrity is all too rare these days.
- Approximate cost of services:
- $0.00
- Company Response
Dear Michael, Warranties are only as good as the company that stands behind them and we pride ourselves on being a values driven company that is committed to making things right. Thank you for the kind words and for your continued loyalty.
Sincerely, Austin
Priority Plumbing
https://priorityplumbing.ca
416-762-8662