I had a leak and found MP in homestar. Given the rating I decided to call them. Alex came to my house and suggested to do checks to ensure there really was a leak.....once determined there was a leak, he told me he was going to start from toilet on top floor. I don't know to this day how he zoomed in where the issue was - NOT in the washroom, but kitchen ceiling. He only opened that area. I could have paid thousands of dollars finding and fixing the leak, but I'm grateful Alex representing Mr. Plumber did everything possible to minimize my expense. He fixed the leak. Alex was respectful, polite and took the time to explain what needed to be done. I feel he went the extra mile to ensure all my concerns were answered. I will definitely use Mr. Plumber again and will recommend them to anyone who is looking for a plumber.
- Approximate cost of services:
- $1,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Nerina, thank you for writing a review on HomeStars.