Bharat Sharma, Mississauga

Its so disappointing that Direct Energy charges all the big bucks but wash their hands off after the expiry of 90 days (110 days in my case). They are not able to stand by something as simple as a defrost sensor. The fridge worked for 100 odd days but the same problem of the ice accumulation on the freezer came back inspite of the fact that the technician spent two hours to troubleshoot and find the root cause of the problem. Now after repeated calling they want me to go through the same circle (diagonstics, parts etc) of bull crap. Wouldn't fall for this again and would never buy a GE again.