Homeowner from Hamilton

Disappointing, I would not recommend them. The site was left with garbage on the front and back lawn, including dozens of loose nails on the back porch. The siding on the second floor had dirty hand prints on it, and the back eaves trough had black residue across its entire length. There were strips of plastic from the backs of the shingles that were sticking out along all edges of the roof and flapping in the wind. When I asked the foreman to have someone clean up after the job, he denied responsibility but said he would get it cleaned up. When the crew returned they argued with me about what their foreman had told them and treated me poorly. For example, I told the foreman that there was a hole in my eaves trough that wasn't there prior to the work they did on my roof, but that I didn't know if they did it or not (because I can't be sure). The foreman said it couldn't have been them but that they will put silicone on it, or else replace the eaves trough. I told him that there was no need to replace the eaves trough but silicon would be great. When the crew arrived four days later one member told me that I had blamed it on them and was very upset. I have no need to argue with him about what his foreman told him, that's not my business and I shouldn't have to deal with that. Honestly, there was an obvious lack of professionalism in the work that I could see, which makes me question the quality of work that I cannot see. When I mentioned this concern to the foreman, he said, "Well, you have a warranty". This doesn't make me feel great about the money I paid for a quality job, when his assurance about the work is that if it needs to be replaced that I won't have to pay for it.