We had half of our house windows (10 total) replaced along with the patio door.
Vito (salesperson) was very thorough, polite, friendly, professional and extremely helpful. He explained various options, clearly disclosed all costs and didn't have any push-sales tactics.
Once we signed the contract, re-measuring took place almost immediately (within a couple of days). Once our windows were ready, they called and was able to schedule a date within a few days.
The installation crew (especially Drew) was courteous, friendly and professional. Once the job was complete, they even cleaned up nicely - vacuumed all floors, picked up every little debris. Vito even came and stayed thru' part of the installation to ensure everything is going smoothly and if we had any questions.
All windows and the patio door look fabulous. and they're great energy efficient! It was well worth the money spent... We would definitely recommend Vito and Clera to others. From the very beginning of working with Clera (pre-sales to post-sales), we've had nothing but good experience.