I had my main drain snaked and camera inspected by a competitor. I needed excavation work, but the quote was high. I called Mr. Rooter to see if they were interested in giving me another quote. Since I had already paid to have a camera inspection, I was not willing to pay for it again. Sean came and inspected the drain at no charge and gave me a more reasonable quote. I decided to go with them. I had had problems with some drain companies in the past, but Sean was completely professional. He diagnosed the problems correctly, did what he said he would do, explained everything, and was always courteous and on time. His workman, Jimmy, also did an excellent job. They both left the place clean and neat. I have no hesitation in recommending them both.