I called Ducky's previously, when I was having a hard time finding a contractor that was reasonable and could respond in a timely fashion. Since then, I have decided to use Duck's for all of my plumbing needs. This is because they truly care about their customers. For example, my most recent call to them was for a hot water that was leaking from the bottom of the tank. They took the time to explain to me why I needed a new one and were never reluctant to answer any of my thorough questions. As soon as I had explained there was no hot water in the house, they quickly ensured me that even though they were booked solid they could get me water by the end of the day no matter what -even if it meant doing some big over-time. I couldn't begin to explain to you how relieved I was to get that response. The replacement tank was installed in about an hour, the contractor took my old tank for me and explained to me how the warrantee and the controls worked for the new unit. Their work was professional, from the plumbing aspect -to the finished result. The site was left spotless, Andrew was very polite and displayed a genuine care for my needs the entire way through. I would recommend Ducky's to anyone that want's a timely response, professional work, and a plumber that cares all for a great price!
- Approximate cost of services:
- $815.00
- Company Response
Thank you for taking the time and posting such a wonderful review! We aim to get the job done the first time and with complete satisfaction for our customers. Thank you for choosing Ducky's Drains for your hot water tank, and plumbing needs!