DISSATISFIED! Phone service reps and technicians are polite and well trained, but it's all part of a disguise to get you to trust them. Unbelievably overpriced, but once they were here, I had to pay the $80 service call so I figured I may as well just get the dryer fixed. Tech guy did not mention cheques were not accepted and then mentioned a %5 surcharge to use Visa. No legitimate company who charges $425 for a minor dryer repair (electrical coil) should charge %5 on top to use a credit card. Independent tiny businesses don't even charge that and they are making way less money. Mastercard charges 2% fee to the business owner. The fact that Quick Fix charges their clients more for the convenience of using a credit card speaks volumes about their lack of business ethics and protocol. There are tons of reliable appliance repair guys in the GTA who are considerably cheaper. Unfortunately, I used the wrong one. My dryer works again, but I know I overpaid on this and then got dinged again for using a credit card. Who keeps $500 cash around the house? Not me...Don't throw your money away like I just did. Call another company.
- Approximate cost of services:
- $425.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.