I contracted Planit Builder to finish my garage over the summer of 2014. The initial contact and contact with Don was fabulous. He was very helpful and easy to deal with. The job went ahead with some minor delays and a bit more mess in my yard than I'd anticipated but it was a work site.
The garage was completed, with just a minor adjustment needed prior to the job being signed off on as completed to my satisfaction and full payment forwarded to Planit Builders.
Approx 1 month later I received notice in the mail from Alberta Land Titles that a lien had been placed on my property by the concrete sub trade. I contacted the lawyer for the sub who advised me they had not been paid due to a dispute between the sub and Planit Builders.
I contacted Planit builders to discuss the lien. Initially they advised me that they'd had an issue with the quality of work of the tile setter and were working to find a resolution. When I advised them it was a garage, they stated they would have to check into it. They contacted me later and informed me there had been some issue with the work quality and my job had inadvertently gotten mixed up in the dispute as they were aware there were no problems with my concrete. They stated the bill would be paid that day and the lien off in two weeks.
I contacted them at the end of two weeks as the lien was still not lifted. They apologized and stated it would be dealt with within the week. Again, a week later, the lien was still there. I contacted them again and they stated it would be deal with by the end of the business week. Again, it is still there. It has now been since Sept 26 and there is no progress. I have submitted a complaint to the BBB and have been in contact with a lawyer to deal with the matter. They have had 6 weeks to deal with this matter and all I have gotten is promises that it will be dealt with soon. I am renegotiating my mortgage and cannot move forward with this on the title. If you do use this company, hold 10 - 15% back for 45 days as per the builders act to save yourself from this issue. I cannot express the stress of knowing a lien has been placed on my property due to nothing of my doing and not being able to get a resolution on this. I've been advised that this will supersede any mortgage or other lender claims and therefore the mortgage holder can either recall my mortgage, demand the cash in full be placed in trust with the courts until the dispute is settled or at minimum refuse to grant me a new mortgage until this is resolved.