Bathroom vanity granite countertop
Extremely disappointed in my experience with Granite Guys. I had them cut & install a new granite countertop for my bathroom sink. I provided the undermount sink and faucet, and their installation team drilled the hole for my faucet too close to my sink, making my faucet unusable & a plumbing nightmare. I paid $250 for a simply install, which they did incorrectly, and Granite Guys did nothing to correct this matter with me.
- Approximate cost of services:
- $950.00
- Company Response
Hi Crystal, as mentioned in my email to you, if you had contacted us immediately after our install, we would have been more than happy to come back and correct this. Unfortunately, you did not advise us of this issue until a month later and you had already taken this into your own hands. I'm sorry that you had to spend more for a plumber and ultimately, a more expensive faucet, but these expenses were unnecessary as we would have immediately corrected the problem if we had been given the chance.