This security system is garbage.... do not use this product.... i had this security system for about 2 year.... i was broken into last February where the person came through my balcony door..... when they came in i assume that alarm went off because a neighbor heard it...... the burglar unplugged that systems box/speaker/plastic garbage that is the heart and sole of the system.... from the phone line and that was that like seriously its that easy to deactivate the alarm what a joke...... luckily my neighbor called 911.... i got a call from the police not from alarm force so i rushed home..... my whole house was trashed....(burglar was later caught trying to rent a car with one of my credit cards loser)when i called alarm force they told me they had no alarm received from my house then proceeded to tell me i probably didn't sent my alarm.... i know i did i always do... and how do you called this system "monitored" if the system can be unplugged and no one knows the next day i had ADT come in to set up a new system that is actually monitored
- Approximate cost of services:
- $25.00
- Company Response
Hi Colin,
We have been a trusted security provider for many years and pride ourselves in our monitoring and the level of effective security we provide. Your message is concerning and I would like to look into this and determine exactly what happened. With our system the situation you described should not have happened. Please email me at marketing@alarmforce.com with your account information and I will look into this immediately. Thanks,
Matt