I decided to build a new home and decided to use Trico based on the excellent reviews I read about this company. Unlike every other person I know who has built a new home I have zero complaints. My experience was fantastic. Every deadline was met, every promise kept. Everyone I dealt with at Trico goes above and beyond to provide exceptional customer service. Shout out particularly to Crystal who seems to never sleep because she is always available 24/7 to respond to my emails/texts & calls. She has been so supportive throughout this entire building process I cannot say enough good things about her. The site guys (Rino, Derrick & Gary) have also been extremely helpful and always available to address even the littlest concern. The initial walkthrough process with Bill was also so positive. He noticed every little thing, things I would likely not have noticed at all. They truly want you to be over-the-moon pleased with your new home. Highly recommended!!
- Approximate cost of services:
- $532,000.00
- Company Response
Thank you Cherie for taking the time to write this review! We are thrilled to hear about your positive experience! Evanston is a beautiful community and the team is so committed to providing excellent customer service! Please do not hesitate to contact myself our warranty department at anytime!
Nicole Walker
Customer Relations Manager