Reviews

2/10

First thing the measurements where taken wrong. miscommunications between sales person and the other staff. bottom line we didn't get what we ordered. installation was good for doors but windows where not,,, left unsealed.

Approximate cost of services:
$22,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Sam,
Thank you for sharing your concerns, we're very sorry that you had a disappointing experience. We pride ourselves in our product and service, but when this isn't up to customer satisfaction we want to know, so that we can address any issues. We are looking into this and will be reaching out to you directly to discuss this further.

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Hi Sam,
We just wanted to let you know that we've tried both phone numbers we've had on file for you and they are not in service. Could you give us a call at 1.888.534.3333? We would love the opportunity to discuss this further. Thanks!

6/10

the owner dale very nice guy, I guess he contracts his projects out. most of the people that worked on my roof were in their late teens, not professionals at least. one area of the roof bubbled I called the owner,he promised me to come and fix it. but didn't I guess overwhelmed with too busy.

Approximate cost of services:
$15,000.00
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Company Response

I first went over to this house & the owner paid someone to come in & do a $50,000 reno with no permits. (Mike homes special.
At DC Roofing's expense we brought in 3 of our own staff to assess the situation .
I hooked up Sam with an engineer to see if we could salvage the butcher job that had been done. After many months of getting permits & repairs( done by another contractor) we reroofed the house & the section that had already been badly roofed.
The bubble being referred to was corrected, as was many, many flashing issues left by the previous contractor so I am not sure what is being referred to here.
Might be referring to his place of business ( had several bubbles in an old, old roof) but it was so poorly designed that I refused to work on it & suggested a roofing consultant. It needed to have some serious drain changes made. Not just a repair! As far as I know the owner has not taken my advise.