Reviews

10/10

Great Service all around. Team did a great job of keeping me informed and explaining all the details on the Back Water Valve and subsequent rebate offers through the Government. They kept the site safe and clean. And the site Manager Frank was excellent at staying in touch and keeping my concerns addressed. They even saved all my grass! The Drainworks team was professional and efficient. I highly recommend Drainworks for this type of work! Thanks!

Approximate cost of services:
$2,500.00
Was this review helpful?
Company Response

**Thanks Nycetyme** We appreciate your review and thank you for taking the time to share your feedback. It is rewarding to know that you were so happy with the service DrainWorks provided. We do look forward to being the plumbing and drain service providers you will continue to rely on should you require assistance again in the future. Thanks for choosing DrainWorks!

9/10

During some heavy Wind one 5 foot run on my house fell off. I called TTT to come and replace the fallen trough and the matching one on the other side. Essentially the work was done well and on-time, and the staff were very professional. But given the Minor nature of the repair, I felt the cost was far to high. TTT was very accommodating and did help to bring the cost down, however it still seemed too much for about 10ft of trough. That said because they were very professional and tried to help I would recommend TTT, for larger jobs, perhaps not small repairs.

Approximate cost of services:
$500.00
What could this company do to improve their services?
provde more detail on costing up front. Especially as it pertains to Minimum Costs.
Any advice to offer fellow homeowners facing a similar project?
Find someone who specializes in smaller jobs.
Was this review helpful?
Company Response

Thanks for the recommendation!

Tip Top Trough Team

10/10

Kris and his team completed the work on time and on budget. They kept the work site clean and safe. They respected our neighbors and did quality work in a short time span. We will be using KP for all our waterproofing needs in the future.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
1/10

1. Prompt courteous service on the phone. (1star) 2. Time window 10am - 2pm. 3. Arrived 1.5 hours after the window. 4. Tech was not friendly, but not unfriendly..just apathetic to the whole thing. kept his shoes on. 5. Left all kinds of wierd material in my basement bathroom trash bin.. some of which didn't make it into the bin 6. He plugged my laundry tub to clean the humdifier..he left it plugged.. resulting in a minor flood when i went to do laundry the next day. 7. Some confusion about whether he was coming to do maintenance resulting a call back to the head office. 8. Very coureous and prompt service over the phone (1 Star) 9. He replaced a minor tube for an extra 2$ (1star) 10. To be honest using my scotch tape to adhere it to the other tube? Hmm.. doesn't seem like a "PRO" job to me. But how am i to know, i would have thougth a coupling hose or something would be more appropriate. 11. Claimed my "Peak Saver" was causing me to bump up the temp on my thermostat? I had it cranked to 28 Degrees and the furnace did not come on. He re-checked (opened it up) the furnace and WOW it worked normally... anyone think maybe something was disconnected while he was in there and he quietly put it back? lol .. i think so! I am giving them a 3 star out of 11 possible stars? looks like a 1 out of 5. I was expecting a fully professional encouter from the previous reviews...I am dissapointed. Do I really need to lower my expectations? Dissapointed in East York... Woe is me.

Approximate cost of services:
$200.00
Was this review helpful?
8/10

We had all our blinds replaced ont he main floor. They look really awesome. Service was phenominal. a couple snags brings this to an 8 instead of a 10, Initial install was not perfect, 2 more visits were required to correct the valance and the returns. In fact one blind had to be replaced entirely. But they staff were very prompt and professional. I would recommend the Budget Blinds products and service to anyone in East York.

Approximate cost of services:
$1,000.00
Was this review helpful?
Company Response

Thanks for your review & opportunity for us to complete the job perfectly for you in the end. One thing you can count on is that the owner will take responsibility for every job and treat you like a VIP to ensure that it is finished professionally & that you are a happy customer in the end. So glad you think the blinds look awesome! Really appreciate the feedback on our phenomenal service as well - it means the world to us at Budget Blinds of South East Toronto!

10/10

We contacted OSC via a flyer received in the mail. We selected 2 other contrators from homes stars. OSC came in at the midpoint in terms of cost and Claudio was prompt in his responses. He was on site in no time and a date was chosen in mid to late april. Unfortunately it rained pretty much off an on for about 2.5 weeks every 2 days. Eventually the work was done by the end of may. They started work on a saturday morning at 7am (on the button) and were gone by 10:30. We chose the fiberglass mixed concrete. I originally asked for a wire mesh base but was convinced otherwise. I have no way of knowing if the fibreglass was used, but I trust claudio. The conrete pad looks awesome and is about 6inches thick, expansion cuts cross the centres. I recommend OSC. If nto for the weather the timeline would have been met. Thanks!

Approximate cost of services:
$3,500.00
Was this review helpful?
10/10

We recently moved into a 80 yr old home and needless to say we have had our share of issues since we took possession. One of these was an odd smell comming from the basement shower. As it wasn't urgent we set up an appointment with Mr. Rooter and had someone here the next morning. Brian Pellet arrived and was very insightful and curteous. He treated our home with respect and gave us a great deal of information regarding the issue. I would recommend his expertise to anyone with a similar issue. It turns out the shower drain was not installed correctly (no trap), fortunately we do not use the shower, so we will wait until we renovate before we fix the drain. In the interim he provided us with some bio-cleanout liquid to address the smell. Brian seemed honest with us, and provided us with approximate costs for correcting the drain and advise us of other potential issues with our aging plumbing system. Thanks Brian! We will be contacting you when we sort out the finances!

Approximate cost of services:
$120.00
Was this review helpful?
Company Response

On behalf of Brian and Mr. Rooter Plumbing, you're welcome. A home is the largest investment most people will ever make and it can be daunting to move in and find out there are costly problems that you weren't aware of. We appreciate that you would recommend Brian for others in this situation and hope that if you any additional plumbing or drain issues you will choose Mr. Rooter Plumbing.