Elizabeth from Toronto

Approximately four years ago I contracted with LB Heating & A/C to install a furnace, central air conditioning system, and tankless hot water heater. From start to finish they performed with a high degree of professionalism. Ted spent as much time as it took for me to review, understand and choose among the various options he described to me. He also came up with an ingenious "fix" to the problem I faced of installing a/c in an older home without sufficient duct-work, including a return air vent/duct on my second floor. Both he and his workers were reliable: they came when they said they would and they did the work promised. The project was completed on budget - there were no additional costs or "surprises." Since the installation, I have used them for routine maintenance and service and, again, have been nothing but pleased with their work, including their willingness to explain what needs to be done and how they will be doing it. In terms of pricing: while near the higher end of the quotes I received for the job, LB was not the highest. I believe that their quote/fee was commensurate with the excellent service and professional and knowledgeable workmanship that I received. An added bonus: LB Heating has always been swift to return calls and to either book appointments or come quickly if the need is urgent. I would recommend them without hesitation.