Reviews

10/10

I recently called Man With a Wrench because my dishwasher was stuck at 1 minute remaining. I used their virtual diagnostic to help talk me through taking apart the dishwasher and determining where the problem might be. It was later determined that it was my main control board that needed replacing so they were able to tell me the exact part number and where to order the part from. I had the part within a couple days and they talked me through putting it all back together. Alex was incredibly helpful and patient with me when showing me how to disassemble and put everything back together. Dishwasher works great and this service saved me a lot of money. I would highly recommend Man With a Wrench to anyone in need of help with their appliances.

Approximate cost of services:
$200.00
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Company Response

Hello Curtis,

Thank you for sharing your great experience. We're glad we were able to diagnose the issue with your dishwasher through our virtual diagnostic tool and saved you from buying a new one. Please share Man with a Wrench with your family and friends so we can help them with any appliance repair, plumbing, or HVAC repair needs. Pleasure is ours serving you!

Thank you,
Team Man with a Wrench

0/10

Was told it would take a week, a month later Im calling everyday to get my order and finally they call me and ask all kinds of questions about my order that should have been taken care of before I placed my order and then I get the mirror and it was cut wrong. I would never go here again and I would not recommend this place to anyone. Horrible customer service to say the least!

Approximate cost of services:
$100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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