Jo-Ann from Ottawa

Tim (Sale Consultant), Terry (Installation Technician) and installation crew Dan and Matt provided excellent service. They were professional, courteous, patient (it was a complicated home design they needed to work with), tidy and punctual. They provided us with multiple installation options and they clearly explained the advantages and disadvantages for each. They kept us informed of their progress at each juncture and checked with us to ensure we were satisfied with each step. They exceeded our expectations - 110% satisfied. Thank you for the exceptional experience. Thank you Costco for providing Francis Home Environment as their subcontractor.