Collette In T.O

Action Home Services replaced our asphalt driveway, retaining wall, border garden, and walkway but, we live in a semi and share the driveway space so our neighbours also participated in the project so AHS actually did two driveways, two retaining walls, and two border gardens. This review is only for my portion of the work. Coordinating between two clients on the same job would pose a challenge, as you can imagine, for any contractor but AHS did a phenomenal job of ensuring that both clients were satisfied and that the overall look was both unique yet coordinated. From the first step of the on-site quoting right to the end of the job, I really enjoyed working with all the AHS team members. I feel we got great advice on a variety of topics. For example, we were able to lower the height of our retaining wall which was really helpful. We also got fantastic design suggestions for both the brick work and the garden and we are so happy. I felt every person on the team was professional and communicated well. They were respectful and generally clean (this was a very dirty job). I felt strongly that the team was transparent, too, and I think we paid a very fair price and when the job specs changed, the invoice changed to reflect that and was promptly communicated. What made this job even more complicated was the fact that on my non-neighbour side is another neighbour whose driveway bordered our walkway that AHS was also redoing. We were worried our neighbour's driveway would be damaged, just because it literally touched our walkway. I was amazed that AHS was able to do such detailed work without damaging their driveway at all. It goes without saying that all clients want quality work done but, speaking for myself, I can tolerate imperfections and even changes in job specs or cost if I am dealing with a contractor who communicates with honesty and in a timely fashion. I think that builds a trusting relationship and I feel like I got all of the above from AHS and would recommend them to anyone.

We've lived in our home for about 10 years and never had our ducts cleaned so we weren't sure what to expect. A friend recommended CanaDuct so I filled out an online quote. I received a quote immediately and called right away. They were able to schedule a visit in a matter of days. The team arrived within 30 minutes of the 2-hour arrival time window they gave me so I was immediately impressed with how prompt they were. They took the time to explain everything they were going to do. We did a quick walkthrough of the house and we discussed the options available to me. I was able to add on services like a dryer vent cleaning, a furnace cleaning, and a duct sanitization without any problem. The team was quick (all the services together took about an hour and a half), respectful and clean. I have pets so making sure they were safe and not afraid was a priority for me and the team was helpful with that. After all the work was done, the team reviewed the state of our ducts and vents and I was so relieved after they had finished because our house was in a bad state. I was really impressed that -- after learning how dirty things were and after adding on the extra services -- the team was still able to complete all the work within the time they estimated. We felt that CanaDuct's pricing was SO reasonable, given the time they spent working, the quality of the work that was done, and the benefit we received from the work. And dealing with such a friendly and helpful team was a real bonus. CanaDuct offers a gift card for a ten star review. I'm using promo code #5657 however I would provide them with a ten star review, regardless. Overall a really great experience and compared to any contractors we've had do work in our home, these guys definitely rate in our top 3, maybe even competing for the #1 spot.