This company cannot be legit. Do not use this company because as you've read from previous reviews they are horrible and take peoples hard earned money without fixing their appliances. We had them attempt to fix our gas dryer. The technician said it needed maintenance without opening up the machine. We insisted he open the dryer and look to see what the problem was. After opening machine said it just needed maintenance (cleaning) which he did using our vacuum. The invoice was 265.00 after he left the dryer started blowing cool air again. Problem not fixed. After countless phone calls we never received a phone call from Robert (the supervisor) finally technician came out 3 days later only because I kept calling and complaining. Technician came said 2 parts needed replacement wasn't sure which one hence why he said both parts because he did not know what he was doing. He went outside to call supervisor Robert whom told him to leave without informing us. Unbelievable how a supposed company is run. After back and forth Robert informed us his technician said we told him leave and we were not telling the truth yet he stated he told technician to leave. DO NOT USE THIS COMPANY! Ask for their TSSA licence!
- Approximate cost of services:
- $265.00
- Company Response
Thank you for your review and letting us know about your experience with QuickFix. We have bought the company out and purchased the QuickFix website. We are so sorry for the experience you had with QuickFix. We are pleased to let you know it is under new management. Our customer service is what sets us apart. Our company strives to be fair, professional and ethical at all times, keeping customer service at the forefront of all we do. Going above and beyond when we can. Sometimes we don't get it right but we are committed to making it right. We invite you to experience the quality of service we stand behind.