John on Ping

Vitaliy and his team were accurate, trustworthy, and professional. Faced with repeatedly clearing roots from a broken down old clay drain under a 1920's house in Toronto, our trusty plumber recommended Vitaliy to replace the drains with new ones, inside and outside the house. That plumber said that he recommends Vitaliy and never heard any of his clients complain, so that was a good recommendation. That convinced us to take the chance and we were not disappointed. Vitaliy produced a quote quickly then delivered exactly what he promised. - He said 5 days and it took 5 days. - The invoice had no surprises. He had to do a little extra work that was unplanned yet he took responsibility for it and did not charge extra. - Digging ditches is dirty work, the mess was reasonably cleaned up and the house was not messed up. - We trusted him with the keys to the house and nothing was touched. - Vitaliy gave us advice on how to anticipate possible future foundation underpinning work by taking the drains as deep as he could without compromising their function. After the work was done, a family member in the construction business inspected the final result and said it looks like what he would want it to look like: professional. If you need drain work done well and on time, call Vitaliy and his team.