MarkB

This past weekend my furnace stopped working. After reading the reviews on HomeStars, I decided to call Cosmopolitan. I called early in the morning, and a technician arrived at my house in the afternoon. He arrived on-time, within the 2 hour window they provided. The technician was friendly, and he quickly diagnosed the problem, but did not have the part required to fix it. He returned the next day, again on-time. He installed the part in about 30minutes and the furnace is back to normal. However, my only concern is the price. This is my first home, so I am unfamiliar with the typical costs associated with furnace repair. The diagnosis visit was $90, and the parts + labour for the repair was $550 (+ GST). A quick google search shows that the part he installed runs anywhere between $130-$180. So there seems to be a hefty price for 30 minutes of labour. Still, you get what you pay for - the furnace is working, and they provided quick and friendly service.

Joe was an efficient mover and trustworthy. Nothing slowed his team down - they moved our belongings from one house to another in less than six hours. None of our belongings went missing and we haven't found any broken items. We would definitely use him again, and recommend to our friends and family.