Good service, professional and polite
We came mid-season in December and decided to go with Kodiak service. They've given us a bit of discount because part of the season was done. They were very nice, and have done the clearing as required. On our street, they were definitely not the first guys out there, but they've done a good job of keeping things in good shape even clearing after the city snow plows. Only once or twice I noticed signficant delays, and that is expected. The only reason I couldn't give them full rating was due to the fact close to the end of the season we got a letter that "due to operational" cost increases, we must pay extra $60 or $80 (I can't remember which). That turned us off. We don't get discounts when there is not much snow on the ground, and I think of this as a long term relationship. Anyway, I don't know about the other reviewers here, but their service is good. Pricy than others, but it does the job.
- Approximate cost of services:
- $340.00
- What could this company do to improve their services?
- - Better pricing - Single block structure especially street discounts or multiple neighbours on the same street.
- Company Response
Thanks Tiamo for your review. We do the very best we can for all of our clients every year and appreciate the positive feedback. Regarding our $15 'Fuel Surcharge', we have decided to do away with that in future, preferring a more progressive 'up-front' approach of annual increases to keep up with the cost of rising fuel prices. We received similar feedback from other clients who preferred knowing about price increases at the beginning of a season rather than at the end ...and we listened! Have a great winter :)