Mo from Calgary

The customer service is the worst one I've ever seen in my life. During the delivery, the movers broke the unit door and they even didn't say sorry with no attention to what I said. Obviously, they didn't pay for the damage. The worst thing is that the furniture has one year guarantee but it's just words of mouth. After 2 months, I am still waiting for someone to come and fix the broken mirror and broken dresser. The customer service is very very very "impolite" and they wasted 3 days of mine staying at home, but nobody didn't show up. Never ever purchase anything from this company.

The movers asked to come 3 days in advance and finally we accepted to let them come 1 day earlier than the specified date. They arrived 1.5 hours late. They charged me twice ($800 + $700) on the delivery date because they said "your furniture weighs 3500lb instead of 2000lbs" although I, my wife and all my friends didn't believe it.