nancy from Calgary

I couldn't be happier with Old West from start to finish. I had three estimates and Old West was very competitive. What impressed me the most and made me choose Old West was the professionalism and customer service from the first time I called to request an estimate. I'm so glad I chose Old West because of their professionalism and quality of work and communication with me from A to Z. I have a house that's 40+ years old and have done a lot of renovation and had a lot of trades do projects. Here is why Old West was great to work with and I would recommend them to anyone: Rick the owner came right on time to do the estimate and answered all my questions and made great suggestions, while listening to what I wanted - The professional and timely communication from the office staff about payment, scheduling of work, satisfaction with complete job, ease of payment, and professionalism with final paperwork - Excellent installation crew, led by "Jeremy" - they protected my furniture and floors with drop sheets, worked efficiently and neatly, did excellent clean up, and showed me what they were doing, and walked me through when all was done, even showing me a tiny nick in the vinyl which was repaired a couple of days later - the professionalism of the repair man who came to fill the tiny chip - he called to schedule an appointment, arrived right on time, and worked efficiently and neatly - follow up from the office to ensure I was completely satisfied before a bill was sent for final payment, and then a few weeks later a hard copy was mailed to me All in all I cannot emphasize how happy I am with the finished product, the value for the amount paid, the quality of the work and the customer service from start to finish. I chose this company because of how prepared, knowledgeable and professional Rick was from the moment he arrived to do the estimate, and I know I chose wisely. Windows are a huge investment and you get what you pay for. I had confidence in Old West from the first conversation I had with them and I am so glad I chose them, as they really know what they are doing, and take pride in doing the job right. I will be replacing all the windows on the other side of my house next spring, and I won't even bother to get an estimate from any other company, as I couldn't ask anything more for quality, price, workmanship, and a completely professional experience. -

I was completely delighted with the service and results I got from 24/7 Electric to fix the power to my garage. I have a 40-year-old house that comes with lots of issues due to its age and the previous owners thinking they were capable of doing a variety of repairs. This company is terrific to deal with, from start to finish. I called to book an appointment with Stacey and she was prompt, efficient and professional. On the day of the appointment, Davin called to say he was done his other call and could come 2 hours early, which I really appreciated. Davin was very pleasant and patient with all of my questions and lack of knowledge about electrical. Right at the beginning of the call, Davin clarified with me what he was there to do, and explained the pricing structure. I was confident that I was going to get the problem taken care of that day and not get any surprises with a huge bill after the work was done, as Davin explained he will let me know every step of the way what the job with involve. Of course, with my house, a 45-minute call turned into 2.5 hours, as Davin had to search many places and problem-solve to identify the source of the problem. Still, the price was VERY reasonable, as the service call itself is a base price and they don't drive the bill up if it takes longer to diagnose the problem. Davin is very knowledgeable, seems to like a challenge and will NOT give up until he finds out why something is not working properly. The way my garage was wired by previous owners defies logic and it took Davin much longer than expected to find the cause, but he refused to give up. Once he found the problem, he fixed that issue as well as a couple of smaller ones, just to provide great service andmake sure it is RIGHT. Davin is excellent to deal with...friendly, pleasant, professional and approachable. He seems to genuinely like helping people out who are either in an emergency, or are fed up with nagging electrical issues that are an inconvenience. At the end of the call Davin was completely prepared with a detailed invoice, accepted my credit card on the spot (no calling in to the office to pay), provided a company magnet to put on my electrical panel, and explained what was done, and that the work was guaranteed. I would absoluely recommend 24/7 for anything electrical you need. They are professional and very capable, and very easy to deal with. I would not hesitate to recommend them to family or friends, and they will be my go-to for anything I need in my mom's house, as they provide honest, quality work, oustanding service, and excellent value. 24/7 would be great for anyting from big renovations to small repairs, and especially for those tricky, hard-to-solve electrical issues that other technicians can't fix - ask for DAVIN!