As a first time home builder and first time home owner, trico was very helpful throughout the process. I feel like they did their best to accommodate my wish list and make this house my "home." Chalsey in the sales centre was very knowledgable and a great resource. Upgrades at the design centre are fairly pricey but I think the same holds true for any builder. Things that were not done right the first time were addressed and I didn't have to fight for every little thing. I've been in for a month now and just finished the "trades day" to address outstanding items from possession and that was a bit disappointing. A lot of the items were not crossed off the list, and unfortunately now I'll probably be waiting until the 100 day visit. So far I've been told that everything will be addressed so hopefully that will be more productive than the trades day. Overall I am happy with the house and wouldn't hesitate to build with trico again.
- Approximate cost of services:
- $600,000.00
- Company Response
Hi Jillian, Thank you for taking the time to write a Homestars Review! We are happy to hear the Area Manager, Chalsey was very knowledgable and a great resource. I looked into the trades day deficiencies and spoke with the warranty department. Theresa St. Germain will be contacting you to discuss any remaining items and an action plan moving forward. Thank you for your patience.
Nicole Walker
Customer Relations Manager