Derek from Toronto

On Time, On Budget, Professional and Comprehensive! Stephan was recommended to me by my next door neighbour who is a Renovation Contractor. They've worked on projects together over the years. My trust in the recommendation was right on the money as Stephan and his crew exceeded my expectations. Tuesday...Stephan showed up with a Camera that he entered through the basement floor drain and pinpointed where the blockage was. He then went to the front of the house and used a device that read signals from the Camera. That enabled him to pinpoint the precise path of the pipes. A quote was provided with the exact cost and work to be done (Remove busted Clay Breather, Replace with PVC Pipes including Clean-outs). Clear emphasis on removal and re-installation of the front steps was included. Also indication that a thorough clean-up was part of the job. Wednesday...Stephan's crew showed up early in the morning. All they needed from me was access to an electrical outlet and a water hose. Then they took over. I walked by once and saw a deep hole where my steps once were, and the top of a guy's head down there (these guys really work hard for their money!). By 3pm they were done. You would not even notice they were here as the steps were back in place and everything was hosed down. They even re-planted a small tree that they had to get out of the way. Brilliant attention to detail!. Now I can use the laundry machine in my basement again (that was how the problem initially manifested itself, caused back-up into the basement bath tub). I think I've found my family plumber ;)