Worst experience in my entire life. I was sold on Planit Builders by the professional sales person they sent out to estimate the job. She was very well organized and so was everything else until they came to build. I was paying a premium price for a garage build thinking I was getting a premium product. NOT the case. They only worked 3 hours in two day but were scheduled to be there 5 days according to their calender they give you(my truck broke down). When you call nobody picks up and never call you back because their voicemail is full. It Takes you calling them 10 times in a row before they pick up. Then they never have a answer for you(I'll call you right back.....) or 1i3 to you(they will be there tomorrow is their favorite line). When they did work it was the absolute cheapest way they could pour concrete. I had they stop before they poured the concrete and paid 5 different concrete companies to come and give me their opinion on the job and they all said the same thing. They laughed and asked if I tried to do this myself. After bringing this workmanship up to them I was told that this is the way they did it for 5 years. So after two weeks of fighting to get a good product, they said they weren't changing it and if I wanted to do it I can get someone to do it. So I found my own company to do it and got it done. Then they were supposed to build and I was told there would be someone there on Tuesday morning to start building. Well that day came and no one came so I had to call and call and call before they pick up and then more fibs came out of their mouth so I had enough and told them if they didn't want to build that day then don't bother coming. The answer I was given was simply OK. Horrible customer service from the construction manager. It was the biggest run around ever.
- Approximate cost of services:
- $34,000.00