Our story started with buying a house in Hamilton, On about last October. When we bought the house we knew we wanted to get the basement kitchen and bathroom vanity renovated. We decided to look around Brampton area shops for kitchens due to more competition here. We came across Empire. We went through the showroom and liked how everything was displayed. The customer service was excellent. The receptionist there gave us great amount of knowledge that we did not have about kitchens. This helped us out a lot and actually go us to decide what we wanted. We actually got in contact with Harry the very next day. My dad measured out all our kitchen and the bathroom vanity because he is a construction worker himself. We made him measure everything out because it would save time for Harry from driving to Hamilton and back. Harrying took the measurements and made us a drawing which showed us how our kitchen would look when it was done. We went in signed the contract choose our material and were ready to go. Harry gave is about 6 weeks wait until the kitchen would be made. We would be updated and would he would always call us to double check before ordering anything. He was available for us when we needed him for any questions and if he was not available we would leave a message or his receptionist would help us out. Our kitchen was installed in our house in about 5.5 weeks, which was earlier with about 3 days. We inspected our kitchen after it was installed and they said they would come back and fix it and they kept their word and did some touch-up. Empire knows how to satisfy their customers. The best customer relationship. I recommend Empire to everyone who needs renovation done in their house. Empire was completely AWESOME!! I love my kitchen and will always thank Empire for the work they did for me…Thanks!!!!
- Approximate cost of services:
- $25,000.00