Tamara in Etobicoke

We've been to this store several times trying to make decisions about our exterior lighting. The staff have been consistently helpful and patient. Although it's a small store, the selection is excellent - they have lots of catalogs on hand, and will order anything you want from them. We went to bigger stores, but the selection wasn't any better, and the service wasn't as good. Will keep going back.

Jason and his team are always super-professional, and do excellent work. If there are any problems, they work hard to resolve them, which we really appreciate. I couldn't be happier with the work they've done on our home, and would not hesitate to recommend them to anyone looking to upgrade their own place. (In fact, I already have.)

Boxed Inn was the worst experience I've ever had with movers. In my parents' move into a new home, they sent 4 guys, 2 of whom were really young and inexperienced, to a very large job. The Boxed Inn crew had no straps or special equipment, moved slowly and inefficiently and required constant direction and instruction, some of which had to be repeated multiple times. It took them almost an hour to drive from house to house, which is, at best, a 10-minute drive. A large percentage of the hauling of boxes and furniture was actually done by family and neighbours, who stepped in when they realized how slowly the crew was moving. My family has used crews from Boxed Inn before, and they did a move this size BY THEMSELVES in LESS time. We spoke to the owner of Boxed Inn, and he was unwilling to discount the rate or even admit that there was a problem. Granted, the crew that was there put in a lot of hours, and returned for a second day to finish the job even though they weren't booked for it. (We are not disputing that they worked hard.) However, it was the opinion of everyone else involved that they could have worked far more efficiently and gotten things done much faster. I don't know what we would have done without the help of the new neighbours. Honestly, if we could have found a couple of more friends with a truck, we could have spent a lot less than $3600 for a similar result. Who would pay almost $4000 for a move and have to do it themselves? Isn't that the point of hiring movers? When we went into the store to speak to him, the owner of Boxed Inn took offense at our complaints, yelled at us, and refused to accommodate us or acknowledge our complaints in any way. He stated that the move was bigger than we had originally indicated (though no one came to take a look and estimate). Also, on the first day, one of the senior movers injured his foot, and on the second day the crew was only 3 - one older guy and two kids. But we were still charged the same hourly rate. Even a token discount would have been appreciated, but the owner of Boxed Inn had no interest in providing us with good customer service. He was belligerent and was only interested in defending his crew from our "unfounded" complaints - and getting paid. I would NEVER recommend Boxed Inn movers to anyone, and if there was any way to give it a negative score, I would.

Reiner saved us so much time. He gave us lots of practical advice, helped us narrow down what we wanted to do, and most importantly, he introduced us to a wonderful interior designer and a great contractor who did a great job on our house. Would definitely recommend him to anyone who wants to do a reno but doesn't know where to start.

Great customer service, good prices, lots of help selecting windows - we will be replacing more windows soon, and will return to Casa Bella. No delivery service, however. We ordered a large window which wouldn't fit into a sedan, and had to borrow a friend's van to pick it up because the company wouldn't deliver.

I called All Star to clean our basement carpet which was badly stained and they did an okay job but the stains came back. I didn't bother calling them back but I wasn't very happy with their product and overall service.