I put in a call to Ducky's to have someone come out and take a look at my garberator. Response time was great. Andrew explained that I could troubleshoot the problem to determine whether or not I should have someone come in and assess the unit (under warranty). He cautioned me that since the troubleshooting did not work, I would be charged a very large service fee for someone to come out and tell me exactly that. I VERY much appreciated that he called me back, talked me through the troubleshoot and did this without getting any compensation for his time. I will use this company any time I ever have a plumbing issue or any other issue that would require their assistance. You don't get service like this anymore. I can't tell you how impressed I am. this guy is a rare one.
- Approximate cost of services:
- $0.00
- Company Response
We pride ourselves in good customer service and appreciate a great review like this. Thank you for taking the time to give us a call and hope your garburator is still in good working condition for you!!