Julian, Sean, and Darren were great. They arrived within the time window promised and were professional, friendly, and efficient. They wrapped my furniture in blankets and encased my mattress and boxspring before moving. I especially appreciate them ask if it's shoes off in the house. I told them to keep them on but the courtesy and thoughtfulness definitely earned them extra points. The cost is a little high but their professionalism made up for it.
- Approximate cost of services:
- $1,900.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Dear R.L. Thank you very much for hiring us as your movers. We know there's a lot of choices out there and super happy that you chose our team to ensure a great move. All the best in your new home! Our rates do reflect a higher cost that helps to supply an entire behind the scene office team to make sure you're completely looked after. We could reduce costs by eliminating a lot of value but it's a compromise we chose to not make so that we could have happy customers instead of lower quality services. Warm regards, Lorne MacInnes, President, Ferguson Moving & Storage