John Volpe from Toronto

Got Bruce’s name from HomeStars and had him come by the house in July 2018 for a quote. Seemed like a good guy, knowledgeable and had a good rating on the site so I decided to go with him. Stated he needed a 50% deposit so that he could make arrangements with his supplier who he was visiting down east the next month. Some time passed and we were in pretty regular contact regarding the job and how we should proceed. As it got close to his departure communication from his end became more frequent as he pressed me for the $6000 deposit. I happily obliged sending 2 deposits over the course of 2 days. Apart from acknowledging the deposits communication immediately dropped off. Over the next few months the only conversations we had came after me chasing him down. They followed a similar path, I’ll drop off samples (never did) I’ll be in touch ( never did) and I’m a good guy and wouldn’t rip you off it’s your money (not what good guys do, it seems you would and I still don’t have my money) I decided in January that it was too late in the day to start the job, had a couple of big bills come in so I decided to ask for my deposit back. At first he was very approachable, promised immediate compensation and looked forward to working with me at a later date. He sent me money sporadically only after me hounding him for every cent. Unfortunately he still owes me $1900 after holding my money for 11 months and NOT DOING ANY ACTUAL WORK!!! I have made repeated attempts to contact him and have been reasonable the entire time but to no avail. I would not recommend Bruce under any circumstances as he has proven to be untrustworthy in my exchanges with him. It represents the worst of this industry to give your money to someone you put your trust in to then turn around, ignore your communication attempts and unjustly keep your money all the while professing their integrity which unfortunately, in this case, does not exist. A cautionary tale for I which I take full responsibility for my part in.