Reviews

10/10

The installers did an excellent job and left the place clean. The office was responsive but did not initiate communication around the schedule. But everything happened on time. I would use this company again. Very happy with their work on my project.

Approximate cost of services:
$600,000.00
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Company Response

Thank you for your review. I'm glad you are enjoying your new floor!
-Jaclyn

10/10

Neil and his team were on time, meticulous and communicated well with me when there were a couple of challenges. They went above and beyond. Can’t find an area that isn’t really well done. I would hire Neil and his team without hesitation. Wow did not disappoint. They were professional, responsive and did a great job.

Approximate cost of services:
$3,500.00
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Company Response

Thank you for the terrific interior painting review. We are so happy to hear you had a great experience with Neil and the rest of the team. Speed + Quality = WOW, right from the initial contact through to project completion!

10/10

I appreciated the one-stop shopping feature . THIG sent in an expert to repair the shower stall and also the painter.

Approximate cost of services:
$1,200.00
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Company Response

Good Morning MBM. We are pleased and honored that you chose The Home Improvement Group to repair your bathroom. Our "One Stop Shop" makes your experience seamless with all the trades we have on hand to support your project.

Looking forward to work with you again in the near future

Regards
Christine

10/10

Pamela and Lisa Jo were a pleasure to deal with-- honest, accommodating and provided very prompt service. I would definitely use Princess Perfect again and have no hesitation in recommending them. Got my two chairs back yesterday and they are beautifully done. The $ 950 cost (including taxes) was for their work, pick-up/ delivery etc. as I supplied my preferred material. But, they have lots of fabrics samples to peruse as well.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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10/10

I have worked with Paula Kerr, owner of Your Home Design, twice-- once early after I bought my condo and, most recently, in a complete renovation of my kitchen. As Paula did when I did minor renovations throughout the condo years ago, she brought outstanding design instincts and ideas for my kitchen renovation--ideas I never would have come up with on my own and which dramatically improved the result. Paula recommended excellent contractors and firms to do the work (while leaving me free to make the final decision) and assisted in every way possible to ensure I had a spectacular kitchen renovation. She was prompt, professional, stayed in touch throughout the planning and actual renovation, had great ideas about where we could save costs, did trouble-shooting when I was faced with minor glitches, and kept things moving. It's hard to believe that I had had a virtually stress-free kitchen renovation, but that is what I did have, and I could not be happier with the result. I am very happy I worked with Paula on this renovation. I recommend her work without reservation and will definitely use her services again.

Approximate cost of services:
$40,000.00
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Company Response

Marybeth It was a pleasure working with you to create your modern contemporary kitchen. Finally you have the dream kitchen you always wanted!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I initially worked with Paula at Your Home Design about 7 years ago to come in and update my condo. She chose a fabulous colour palette which I still love, we renovated my guest bath and updated my kitchen. I am now working again with Your Home Design to gut my existing kitchen and create a beautiful new one. I trust Paula to manage and coordinate the renovation as I spend the summer at my cottage and know with out a doubt she will deliver a fabulous new kitchen.

Approximate cost of services:
$40,000.00
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Company Response

Thanks so much MaryBeth it has been a pleasure to work with you on the condo and I can't wait to enjoy a coffee in your soon to be finished dream kitchen!