Had them do multiple work on our house totaling around $20,000 - $25,000 which were paid in full. However last project they totally dug at the wrong spot, broke our natural gas line which Fortis tried to come fix and is now trying to bill us for work that was done wrong due to the lack of due diligence. Now they are threatening us with liens and collections if we don't pay for the work that they did wrong to begin with. Might want to look elsewhere for your plumbing needs, owner does not take accountability for anything he does wrong.
- Approximate cost of services:
- $4,000.00
- Company Response
Well, we did practice due diligence. The City connection was 4 feet in the neighbours property, the records showed it 8 feet away. Our camera has a hard time picking up a signal 13 feet deep. The gas line, which we used our M-scope on, had a nick in the tracer wire so when we hit the line, it was not marked or taped and no sand present. Mistakes happen. It was a difficult job dealing with the owners as we had issues with language communication. They could not speak english. They were not billed for any work.