Reviews

1/10

I shopped around for hardwood flooring and found hardwood directs pricing to be competitive, the owner mike initally assisted me in store and convinced me it was better to purchase my hardwood early to ensure it is available and they would happily store it for us. I was never made aware that they would count the initial day as our purchase date and not use our pick up date. We picked up and installed our new hardwood within the last three weeks. I have extra hardwood and are now being told its not returnable becuase it's over the 30 days. I left a message for Mike no retruned call, they were great at sales, poor customer service after. I hope the prodcut stands up as I feel the follow up will be non existent. I will make future purchases elsewhere.

Approximate cost of services:
$3,000.00
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Company Response

hello Christine, I did try to call you back.you march 3/15. the wood was bought on nov 31/14 We also held the product for you at no charge for 3 months. You were told we have a 30 day return and it is on your invoice(from date of purchase). when a item is sold it is no longer in my inventory. To give us a 1 out of 10 because the installer gave you the wrong number is not fair. I can put you in our guide if you like for other customer that might want to buy the product for you.

10/10

Accurate home Inspections provided my husband and I two home inspections in Oct/Nov 2013. The inspector was professional and explained every detail as we walk through. Following the first house inspection we decided based on the results to remove our offer to purchase, the house inspection saved us thousands of potential dollars, with so many issues uncovered. The second inspection was great, just as detailed, and way less risk to us. Thanks !

Approximate cost of services:
$400.00
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Company Response

Thanks Christine. Sometimes it can be difficult to walk away from a property but sometimes it is the the best choice for you. Glad we could help. Enjoy the new house.