I had been struggling w a leaky roof for nearly a year. Five different roofing companies came to my home mulitple times to try & find the source of the leak. I had quotes ranging from $2000 to $22, 000 (!!) ... one company recommended I redo my entire roof AND have my neighours redo a part of their roof as well. After inspecting the roof, they all came to the same conclusion - that the water was coming in along the shared wall between my house and my neighbour's - but when they did a water test to replicate the leak, they were all unsuccessful and completely stumped. One of the technicians actually said "I've been in this business 15 years, and I've never been stumped like this before. I don't know what to tell you." I found Better Contracting through Mike Holmes. I was completely frustrated and not very optimistic at this point, but the office staff was lovely & patient. They listened to my story and sent out a roofer named Rob to have look. Rob was the ONLY technician (out of 6) who actually arrived on time. He was very pleasant & professional. He went up on the roof, took pictures (and video), then came back and showed me what he had seen, taking time to explain it until I understood. He said he understood why the other companies had focused on a specific area, but that he suspected the water was coming in from another area. He was absolutely right. He fixed the area that he thought was the cause, and told me to keep an eye on it ... and that was the end of the leak! Long story short, I would highly recommend this company. They were courteous, careful & very professional. As a single woman completely out of my depth on the subject of roofing, I never once felt like they were trying to upsell me on an expensive fix ... and I very much appreciated Rob taking the time to explain what he was doing and why. I would highly recommend this company (and have done already).
- Approximate cost of services:
- $100.00