scott from Calgary

I had Planit build a custom garage for me at my new home. I worked with Murray and his team to get the details squared away...awesome job, worked the quote for me and answered all of my questions so that the final quote reflected what I was looking for. When time came to start, Steve and Joe were assigned to be the Supervisors on the job and did a good job too. They met with me at the home, walked through the plans, the process, and checked out my house and yard to ensure nothing glaring was an issue. These guys were really helpful in helping me understand what was going to happen. The build began and I believe I was one of the first builds of the spring, but I got the feeling a lot of the trades coming in were new, or new to Planit. I had 3 issues with the concrete, all were found before going past the "point of no return." 1) cribbing had some errors in measuring out the size of the overhead doors (custom sized), 2) there was an oversight...not sure if it was on the design, the permitting, or my actual developer regarding the grade of my yard that caused the need for taller curb walls, and as such a cost adjustment, and 3) one small part of the pour was pretty crappy. However, the part i really was happy about was that all it took was a call to Steve or Joe and the issue got corrected. If I thought there was an issue and there wasn't, Steve and Joe spent the time to explain to me. The only other issue besides the initial concrete was that framers missed a portion of framing needed for the overhead doors. Once again, Steve and Joe acknowledged the issue and fixed it the next day. Planit provides an online tracker to help monitor the build...I didn't find this particularly useful except for the initial schedule, as if anything changed (I had a delay in the pad pour after the curb walls were done), the schedule didn't get updated anyways....so near the end the communication as to what trade would be onsite when was mostly verbal. But again, I was pretty happy to deal with Steve or Joe...they took my calls and called me back...no avoiding the home owner at all. I would totally recommend Planit to others looking for a garage build...they manage it from design to permitting to build and inspection...basically here are your keys. Because of the number of jobs (I assume) going on at one time, the trades may do a good chunk of work in a day before the Supervisors can confirm the quality and progress...so as a homeowner, take a tape measure out each day and check. Somethings (like concrete) you don't want getting too far down the line before you find an error. Like I've said already, Steve and Joe corrected any faults found.