Bruce worked fast and was highly skilled. He fixed my kitchen faucet and identified and sealed the bathroom drain that was causing a sewer gas smell. He was friendly and competent. Unfortunately, he was not clear on price up front. When we were booking the appointment he was asked the price and he stated his hourly wage but did not mention that there would also be a "truck charge" on the invoice. He then completed the work in 1.25 hours and billed me for 2 hours. I stated that it had been 1hr15 minutes and he said that because of the travel time it was 2 hrs and that even if he had only been in the house for a few minutes it would have been a minimum charge of 1.5 hrs. He was kind enough to give me a ride to work after the early morning appointment. Overall, good quality work, but be sure to clarify costs...
- Approximate cost of services:
- $250.00