Reviews

0/10

Not recommend this company for the following reason: -- Unexperienced technician; -- Unfriendly customer service -- Hard to book an appointment. You have to accommodate their schedule all the time.

Approximate cost of services:
$360.00
Was this review helpful?
Company Response

I always love to read the reviews we receive here. The one thing that concerns me as a business owner and I find quite interesting is the fact that when a good review is given the person has no problem leaving their name, but when a poor review is given they are usually anonymous initials or we are already aware of any prior outstanding issues there for we know where it is coming from. We take our customer service very serious here and address all issues in professional way. In business there is always going to be issues due to varying expectations. We are all humans. what I have learned in 20 years of business is its how you take care of the issues that matters most. All of our customers receive a follow up call to ask how our service and tech's were and if there was anything we could do to improve. All complaints are dealt with by my staff or myself. If our office staff or I can not come up with a single complaint attached to an invoice about a situation it raises the question?? Anonymous and no vocal issue from our follow up call, Hum !!!! TRUE or NOT TRUE and where did this one come from. respectfully Drew Crowley