Reviews

10/10

I found these guys on HomeStars and the reviews were spot on. The option to pick your own stone was great. The people that came out to do the measurements and complete the install were fantastic...to the point that they even assisted my father-in-law with a small stone ledge install during their clean up. I can't recommend this company enough!

Approximate cost of services:
$2,600.00
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8/10

We purchased our kitchen during their promo season. Received a price discount and money back in gift cards. Install team was great! The quality of the product was fantastic! The designer had some really good suggestions for the layout, although she was a little grumpy at times.

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Increase their designers on staff.
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9/10

Had my back room and basement headers done. The team was professional, fast, effective and polite. I noticed the missed one of my headers in the basement and when I called they immediately booked another session and corrected the issue. Great service.

Approximate cost of services:
$2,600.00
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Company Response

Hello Greg! Thank you very much for choosing Insta-Insulation to perform the spray foam work in your basement and for taking the time to share your honest feedback on our service. We would love to promise that we are always going to get it right the first time, but we know that would be a promise that we couldn't always keep. We humans make errors and that's just a fact, but what we can do is differentiate ourselves by how we handle those mistakes, and that is our promise to our customers - if we make a mistake and get it wrong, we'll do everything in our power to make it right! We're sure glad you called about the missed header and gave us the chance to resolve the oversight for you! Your complete satisfaction is our number one priority! On behalf of the whole team here at Insta, thank you for trusting us to make your home a more energy efficient and comfortable place for your and your family. Sincerely, Crystal - Customer Care

10/10

Needed an odd-sized door for my new garage. The Salesman from Dodds came out in a snow storm, walked me through a review of my options, gave me advice, and took all the necessary measurements. 2 weeks later I had a beautiful new door.

Approximate cost of services:
$1,300.00
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Company Response

We appreciate this review Greg. Our job is never done until you are satisfied. We are always there for you rain, sleet or snow!