FAHEEM

I have direct energy total home protection plan. 2 months back there was a crack on the cook top of cooking range/kitchen stove. I called direct energy and technician came after 1 week and diagnosed to be a THERMAL crack and said the cooktop was to be replaced and that will be ordered. Also, one cooking element was not working properly and had to be replaced. Then, I received a call after 3 hours that the part is AVAILABLE and they have ordered the cooktop. After following through whole month, today, the technician came and holding only the cooking element and told that COOKTOP IS NOT AVAILABLE. Although before coming home, I was informed by them that all parts were arrived..! I called again direct energy and they told today that COOKTOP IS NOT AVAILABLE although I was told before that part was available. So they JUST WASTED 6 WEEKS IN TELLING ME THAT part was NOT AVAILABLE although I was told before that part was available and was ordered. ALL MISCOMMUNICATION AND VERY BAD SERVICE. My advice.. NEVER GO WITH TOTAL HOME PROTECTION PLAN... ITS WASTE OF MONEY and your PRECIOUS TIME.

I called Val. to change old toilet to high efficiency, repair another toilet and look after drainage of bathroom sinks. He ALWAYS came on time, very exceptional service. Within 3 hours all of the job was done very neatly. He even SNAKE the bathrooms sinks drains WITHOUT any charge. Work is done very professionally and high quality and he is very helpful and VERY NICE guy. I HIGHLY RECOMMEND him to everyone who needs plumbing job as he is THE BEST.