Gerry W.

We were very impressed with DPR. Pricing was competitive with our other quotes but the service from DPR made all the difference. Jordan prepared alternate plans for us at the quote stage to help us fine tune the design before we committed, and they went well above our expectations to help us select just the right materials. Jordan even installed a few different privacy fence lights lights at night so we could see them all in the dark and choose the ones that looked best. The workmanship was excellent and the crew very friendly. DPR was obviously very committed to making sure we were happy with the work, and we are.

In 2009 Superior renovated all three of our bathrooms (main, powder room and ensuite). The work included all new cabinets, toilets, tubs and fixtures, and new flooring and tiling in the main and ensuite bathrooms. Their service was excellent, and the workmanship was also very good. My only complaint is the relatively poor quality of the countertops, sinks and faucets, all of which I'm faced with replacing now, only 8 years later. The sinks and countertops were of the cast or moulded one-piece type, and some of the sinks now have cracks and stains which we can't remove. The faucets have bound up and are very difficult to turn, and at least one is virtually inaccessible from underneath to repair. A plumber told me that these were poor quality Chinese fixtures, most likely supplied because of the low cost. As well, the cabinets are laminated, and some of the laminate is peeling off. We will be replacing the countertops with granite ones with under mount sinks, and will be replacing the faucets with quality brand name ones. I wouldn't hesitate to recommend Superior Bath Reno because of their service, but if you want quality work that will last, I would strongly recommend insisting on solid wood cabinetry, quality brand name faucets, and stay away from those synthetic one-piece sink/countertops.

Check furnace and piping for leaks and check air conditioner. Review both for age and condition.

We had a frustrating chronic problem with low water flow during showers. No more than one person could shower at a time and the water pressure was very low. I was sure the problem was with our pressure balancing valves. Jim Cunningham from Fluid Transitions came promptly the next day. After investigating the shower valves and house-wide plumbing in general Jim was able to determine that the problem was with our hot water tank which was getting clogged, impeding hot water flow. The low pressure was a result of our pressure balancing valves compensating for that, as they're supposed to do. I never would have figured that out. Jim replaced the hot water tank and made sure the problem was solved before finishing. Jim was prompt, professional, very capable, and a pleasure to work with. I have no hesitation about giving Jim and Fluid Transitions 10 stars for that excellent service.