My a/c unit conked out the first time I turned it on this year, on an extremely hot night. After sleeping with my 2-year-old daughter in the basement for the night, I called Lou the next morning based on reviews from this site and he came by that afternoon, despite an extremely busy schedule. He arrived on schedule and diligently tracked down the issue with the unit. He then cleaned out the mouse nest (!) and replaced the part they had destroyed. He even called the next day to follow up because he had come by to pick up a tool he had left behind and the unit wasn't on and he was concerned it had broken down again. Now that is service! Lou is the best, and I'll be using him again in the fall to replace the unit.
- Approximate cost of services:
- $300.00
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