Reviews

10/10

We just got our ducts cleaned by Double Diamond in Bowmanville. From the first phone call, they were great. They took the time to go over in detail what was included in their cost. They also gave tips on what to ask other companies when doing comparison shopping. Although they were not the cheapest, we went with them. They were open to when we wanted an appointment, coming out at 5pm! They called to let us know they were on their way and showed up on time. They were here for about 2.5 hours. Every step of the way, they showed us before and after. Our ducts (air intake, vents, ducts, furnace, air conditioner) are spotless. Best of all, the price was what they said. No hidden fees and no surprise in home assessment. I would highly recommend this company. You will be able to tell their professionalism and pride for their trade as soon as you speak to them!

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so very much for your review. Many of our customers find us online and use websites such as Homestars to get an idea on who to choose for their duct cleaning needs. Doing a good job cleaning your homes air duct system is only part of what is expected of us. Educating and taking the time to make sure that you as our customer understand what we are doing and how to maintain the system after we are done is how it all comes together at the end. We are not a company that encourages our staff to move quickly in a home; in fact it's quite the opposite. We encourage them to take their time to make sure that they do a great job every time. In taking their time they also ensure that they take very good care of your homes property. Doing the before and after inspections with the customer is also very important in our operation. Thanks again for the detailed review and have a nice day.