We cancelled their service in late 2008 as we were not happy with their quality. Made a point of calling them to tell them we going with someone else.The continue to send demand letters as " they did not realize" we had another company and did 2 more application in the spring of 2009. Pretty obvious.. the other companies spray notices are on my lawn. Neighbour up the street has same issue ie unwanted services and being scammed for a billing... Also if you call in, they never want to allow you to talk to " management " a sure sign of questionable tactics. If they call from DR GREEN soliciting your business, my advice is to just hang up !!!
- Approximate cost of services:
- $400.00
- Company Response
I am sorry to hear that you have had such a negative experience with our company. We are a family owned and operated business and pride ourselves on providing quality workmanship and customer service to all of our clients. My name is Kyle Ratcliffe and I will be handling customer complaints from this point forward and I would welcome the opportunity to rectify your issue. I invite you to please contact me so we can further discuss your particular issue. My contact information is as follows: telephone 519.489.6004 ext 217 and email kyle@doctorgreen.com. I look forward to speaking with you.