Not all Homestars companies are created equal!
Once we decided it was time to change our 15 year old furnace & air conditioner we contacted 3 Homestars companies each with a 10 rating.
Boris from Cozy World returned our call within the same day & was at our front door the next day to check out what we needed & what we had as our existing equipment. We are still waiting for return phone calls from the other two companies. Boris arranged to have his installer & assistant visit our home the next day,before we even decided to give the job to Cozy World, in order to check out the situation.
We have a finished basement, a full deck in the backyard & live in a town house attached on both sides.
Everyone wanted to make sure how this job could be done with minimal breakage to walls, ceilings & deck.
Since we never heard from the other two companies & already had done our due diligence on pricing we decided to work with Cozy World & gave them the job.
In order to help the process we decided to have our deck floor opened on our own so that Kam & his assistants would not need to do it, even though they were prepared to.
The day of installation went like a well oiled machine. Kam & his team arrived at 8:30 AM. About an hour later Boris arrived with the furnace & air conditioner units. That's right the owner of the company personally delivered the new equipment!
Getting the new furnace into the house was no issue but the air conditioner unit was a different story. Boris drove around the corner about a block away & two of the workers with a dolly rolled the new 200 pound unit across the open field & into my back yarn. They had to take the old air conditioner unit out the same way.
After installation, around 4:00 PM, another truck arrived to remove all the debris, old furnace, air conditioner coil,cardboard boxes & cleaned up my entire garage. That was a total of 4 workers, not including Boris the owner. I want to thank Kam & his installation team, Valie & Chris, for a job well done!
Needless to say I would recommend Cozy World to any one who is going to change their furnace & air conditioners.
If Homestars had a higher star rating than 10 they should definitely put Cozy World into it as in my opinion they certainly stand alone!
Sheldon & Rochelle