David & Desiree in Richmond Hill

I called Peter from Modern Appliance when my appointment with another repair company was cancelled last minute. A lot of the pre-work was done through the phone - he got the appliance model and ordered the part. He showed up on time, changed the malfunctioning part, tested it and all of this was done very quickly and cleanly. Like everyone else, I have many appliances that will eventually require looking into and Peter from Modern Appliance is now one of the many companies in my vendor list I can depend on. if you're looking for an appliance repair person, call Peter directly.

My first contact with Brock was 2 years ago when Mike came and gave me a quote to replace 43 windows and 1 patio door. During our negotiation/decision period, the windows installation was going to fall in the winter period and Mike noticed that I was not very comfortable with a winter install. He surprised me when he told me to wait and to call him back if I was still interested in the spring of the following year. I have never experienced a company refusing to take my money. One point Brock. The year went by and because of work, scheduling, family, basically life, I didn't reconnect with Mike. Two years or so after my initial consultation, I sent Mike an email to re-open my file and that's when he sent me Brian. At first, I thought why did he send me Brian when I dealt with him before. Well, Brock Doors and Windows had expanded to a new location Mike had other duties understandably. Brock is expanding while others who submitted quotes a couple years ago had gone out of business - Another point Brock. I went to the McCowan office and saw Mike there and lo and behold, he remembered me, what we did two years during the quote, etc. Talk about customer relationship. Mike Nolet "human CRM" - Another point Brock. Back to Brian. Perfect "salesfriend" - yep, that's how I see Brian. He genuinely looks after you. I told him some of my plans and how I'd like to stay within a budget. And every time, I deviated from my plan increasing my budget, he would pull me back in. Brian's color recommendation was perfect. I suppose he's seen enough windows on houses that he can color coordinate in his sleep. At the end of the process, I have the windows I wanted, the way I wanted and he kept me to stick to my budget. Again, a company who does not want to take my money - Another point Brock. Amry and team came for the installation - perfect "install-friends". They did a fabulous job with the install. Other contractors - painters and california shutters were amazed of how clean the install was - trimmed, levelled, etc. Amry is a perfectionist. He will make sure that the windows, the aluminum covers, etc were perfect as if he was installing windows for his own house. Best part is he went above and beyond by working with my stucco guys to come back and complete the window caulking once the stucco has dried; my alarm guy to get the wires through the window frames. Key is, he didn't have to, but he did. I was already pleased with the install, but now that other folks noticed it, I'm even more satisfied that I went with a top name windows - Northstar, top dealer - Brock and top install - Brock installers. Long story short, if anyone is looking for premium Canadian made windows, give Brock and chance. You get what you pay for. A bit of premium goes a long way if you are going to be in the house for a long term. I have already recommended the company to my neighbours and I have no doubt, their experience will be as positive as mine.

When we bought the house a few years ago, the cold room was finished. I am not an avid fan of finishing a cold room, but I figure the previous owner must have done it properly since I did not detect any mold or any smell. Later on, I started noticing some surface mold. I bought some chemical and started cleaning. As years went on, it was getting worse and worse to the point where the smell was now really bad. Long story short, made a call to Mold Services, Ross came in the next day, quick assessment and confirmed humidity on walls and ceiling. Since he was already at the house, he took the time to check other areas - Attics, second cold room and gave me a pass. The moldservices.ca team - Lucas, Alan and Matthew came in and did an AMAZING job cleaning the cold room. They prepared a working area to make sure that the rest of the house was protected from the mold spores. The whole process is dust free. At the end of the job, Matthew went ahead and vacuumed the work areas and the pathway to and from the front door. WOW. This is what every contractor should learn - treat your customer house like it is yours and you will have repeat customers. Thank you to the moldservices.ca team for treating my home like your home and helping my family live in a safer environment. I would highly recommend this company to anyone looking to address any mold issues.

I had 3 windows that had old wood siding ( 1. Bay WIndow on 2nd floor, 2. Main floor box window and 3. One large box window spanning the main and second floors), Tay quoted to remove and replace with insulated stucco wall system. Aziz and his crew completed the job with professionalism and quality in the work. Thank you Aziz and Tay for a excellent job well done. They were always on time and work diligently throughout the day. No fault to anyone, one of the window didn't come out as good as I would have thought when it was completed since we were following the existing design, but Aziz was able to assist personally and made necessary corrections. Now, everything is perfect. Aziz from Suren Contracting is now part of my roster of go to people

Oris and team did an amazingly clean job with the potlights installation. The professionalism, respect for one's home and honest recommendations is what you get from Hotwire. Oris and team showed up on time bright and early. You appreciate the honesty that the Hotwire team ( Oris ) brings to the table when recommendations are made to promote aesthetics of the installation that would save me "the customer" unnecessary pot lights fees - remember they charge by the number of potlights installed. The workmanship is the best I have experienced - Oris truly treats your house as his own and what he would like to see done at his place. Like many companies I have reviewed on, Hotwire is now on my preferred list of vendors and I would not hesitate to recommend Hotwire to all my friends. Keep up the good work Oris.

Heard and saw yellow jackets entering the house in between the main and second floor. Called Kevin and he came the same day. Applied some powder with a re-application warranty within 90 days if I heard the yellow jackets again. Sure enough, a few weeks later, I would hear them in between the joists again. Called Kevin that afternoon and he came the next morning for a second application - yellow jackets no more to this day.

Garage door spring broke - quick call to Open Sesame - talked to Steve and next day service was scheduled. Great guy, no salesmanship involved unless I requested it. Job was done with impeccable care, and I'm happy to say that Steve from Open Sesame is now part of my roster of people to call and recommend.

I love the new sprinkler system that Richmond Hill Sprinklers installed for us - no cutting corners with this team - installation included tapping the main pipe for a maximum water pressure with backflow protection valve, to piping and sprinkler heads placement and finally closing up the holes in my finished basement and then some. The best part is Rob and Alan are great to deal with - they truly listen and accommodate the best they can - in a way, after the install, they become more like friends - dropping by every so often to check on the system status and satisfaction. I would recommend Richmond Hill Sprinklers to all my friends.