We hired locktite last year and it wasn't that bad so we rehired this year to finish the front patio, driveway and one side of the house. We signed 26th March they promised 3 weeks and they started 2 and a half months later. The sales person Foti never answered my call again and their Secretary is the rudest service person we've ever dealt with. Ryan did the job. He did it fast and was good but didn't returned to pick some left over stone. They promised to fix the grass that the sitting stone killed and never came back. When the railing guy started installing the railing one of the slab broke and again the secretary was rude again and they didn't fixed it. We called 3 weeks ago to get some stones changed and they promised 6 to 8 weeks to come. Today we called about some cracks in the polymeric sand and the secretary again said it was our sole responsibility to redo it because according to her "they don't do polymeric sand" so again the conversation turned extremely rude. Sincerely I do not recommend it and even more so because of their secretary and sales person with such bad customer service and unprofessional behavior.
- Approximate cost of services:
- $16,500.00