Beck from Toronto

We ordered 10 windows and two doors in March 2015. We were immediately impressed with our sales person, James and the prices. We were told the items were to be installed within 8 weeks. 11 weeks later the windows arrived. The installation was well done, the trim work was nicely done and the windows are beautiful. However, the doors were not ready for installation. 27 weeks later (October 2015), numerous phone calls, emails and disappointments the doors arrived. In the end our customer service was handed by Margaret who was amazing. In fact, I'm sorry that poor Margaret had to deal with such a situation. Honestly, I could not recommend Dayside to a friend (or foe) with regards to their doors. The doors were scratched, the paint job was poor and it took numerous attempts to get it right. The final product is beautiful (three attempts and 27 weeks later) but it wasn't worth the weeks and weeks of frustration. We were given a $500 discount however, I would have rather avoided the disaster and the countless phone calls made to Dayside.

Thanks to A&A Masonry for a job well done. The crew arrived on time and worked diligently to complete the waterproofing of our basement. Everyone at A&A was informative, reliable and extremely customer service orientated. We wouldn't hesitate to use them again.